Ring, Ring . . . Who’s Calling?

Companies conduct phone interviews in response to resumes they have received or social media profiles they have reviewed.  Phone interviews are often convenient for a quick screening of applicants and minimize interviewing costs for the company. You should be ready when the telephone rings. Some interviews are scheduled and few are unexpected. Either way, you should be prepared. Phone interviews are very similar to in person interviews, but you cannot see the person on the other end of the call.  Always be polite!

Here are some tips to help you:

Prepare a list of your capabilities and accomplishments; commit it to paper.  Have it ready and sitting next to the phone in a notebook or folder.  Have some extra paper and a pen handy for taking notes.

Consider receiving the call on a land line vs. cellular phones due to network inconsistency. The most important function of a telephone interview is to be a good listener. The entire communication is based on your good listening and communicating skills.

Basic interview questions:

You may be asked personal details – Keep it professional.  Do not disclose personal family business, age, race, religion, etc.

Be prepared to provide information about your previous work history and current skill set.  Try to give examples to paint a mental picture for the interviewer.

Occasionally interviewers probe to find out about work ethics, so listen carefully and tell them you are reliable, professional, and honest.

Some interviewers will ask about your future goals or work plans.  Be prepared to articulate your goals.  The interviewer is trying to determine if your goals match those of the company.

Lastly, you may be asked your salary expectations. It is best not to back yourself in a corner here.  If you must answer this question use a range, but know you may be screened out based on your response.

Speak clearly, articulate your words!  Try to answer all the questions in short ways and avoid exaggerated and irrelevant answers.

Try to be calm as your emotions are reflected in your voice.

At the end of the interview, be sure to thank the interviewer and, ask if it is possible to set up a face-to- face meeting.

For help with your resume, cover letter or job search contact us.

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